About Us

Mission Statement

Provide compassionate healthcare improving the lives of the diverse communities we serve.

Improve these lives by providing culturally appropriate, non-judgmental, quality, passionate and professional healthcare to our Miami Rescue Mission clients, our neighboring underserved community and nearby residents. All services including labs, medications, referred specialists and more sophisticated care arranged are provided at no cost.

Provide primary medical services for the destitute, uninsured, underinsured by addressing their basic healthcare needs and assisting them in navigating through the area’s complex healthcare system when additional care is necessary, personally obtaining the necessary resources with area specialists and Hospitals; facilitating lasting medical improvement toward empowering them to manage and take control of their own healthcare needs.

Vision Statement

To establish the Miami Rescue Mission Clinic as premier, comprehensive community health center, rooted in the concept of empowering clients through health restoration, education and capability of self-administration in healthcare, wellness, prevention; and where the patients view their needs within the larger context of their unique circumstances and access to healthcare resources.

Every day we strive to fulfill our mission, creating human connections in providing compassionate healthcare, by maintaining our high standards in the administration of comprehensive health services to our community.

We achieve our mission with a Team of professional Doctors, Nurse Practitioners, Physician Assistants and support personnel that has the cultural mindset and resources to provide immediate care, building personal relationships that intensify empathy, without the long ineffectual protocols that destroy the spirit of our clients. These Providers are aided by partnerships with Medical Training Institutions and their medical students enrolled in work-study programs. Together they are dedicated, passionate members of a Team that is bi-cultural, multilingual, reflecting the very communities we serve.

Goals and Objectives

Provide quality health care by our commitment to the latest scientific research and evidence based treatments. To have our providers and staff trained and with experience to provide every patient with the best possible medical care. To partner with other health care agencies and organizations. To continuously work to improve healthcare through quality initiatives and projects. Continuous Innovation. To work in a system that is continuously innovating and learning in order to improve the quality, value, and patient experiences of health care delivery. All service functions will be founded on treating patients with respect and dignity. Our staff will receive on-going professional training so as to maintain up-to-date skills in treatments and interventions that have been shown to be effective in promoting the quick recovery of patients. Provide a safe environment for our staff and clients. To have set in place protocols and training to handle emergencies.

To have community support in case of incidents. Educate patients on their medical issues. To provide classes and interventions on patients. To have patient seminars and support groups. To expect clients to learn enough about their own health to be able to participate in health care decisions. Get our patients involved in their care. The goal of patient education has changed from telling the client the best actions to take, to now assisting clients in learning about their health care in order to improve their own health. Work as a team for the well being of the clinic. Information and continuity in patients’ clinically relevant information is available to all providers and staff at the point of care and to patients through electronic health record systems. Peer Review and Teamwork for High-Value Care Providers (including MA and other members of care teams) both within and across settings have accountability to each other, review each other’s work, and collaborate to reliably deliver high-quality, high-value care.

Dreams and Desires

We want to provide more services, including specialists and technical assessments, Mental Health to assist people with mental illness in leading more productive and autonomous lifestyles, and to promote mental health through service, advocacy, and education. Strive to assure that patients receive services that are individualized, rehabilitative in nature and strength-based. Maintain financial performance necessary for the continuing provision of quality services. Opening up satellite clinics in other areas of critical needs. Provide other shelters and facilities with a model they can mimic to provide like services in their facilities.

Accomplishments

Community partners like Miami Dade College, Jackson Memorial Hospital, New Horizons Mental Health Center, Florida International University, Community Smiles, etc. Grants received from the State of Florida Development Fund Grant, Allegany Franciscan Ministries, Saul and Theresa Esman Foundation, Myrtle Grove Presbyterian Church and multiple other education financial assistance for patients and staff, seminars and workshops, Miami Dade College has performed training of our staff as Behavioral Health Technicians. Lowering the cost of care to the state by keeping our patients out of the hospitals. Having Volunteer providers alone providing care, keeps all healthcare costs at a minimum. Many awards have been bestowed to our staff and providers by various organizations.

What are the Specific Priorities

We need to fill medical gaps. There are 67 counties in Florida, Miami-Dade has the second-highest rate of uninsured at 34.4 percent, trailing only Hendry County, with an uninsured rate of 35 percent or about 11,500 residents. Miami-Dade also is home to the largest number of residents without health insurance in the state younger than 65 — an estimated 744,000 people. A large number of undocumented workers also live in Miami-Dade; it’s unclear if the census data included that population, which does not qualify for government-sponsored insurance programs.

We need mental health services. Miami Rescue Mission Clinic recognizes the strong relationship between lack of stable housing and mental health. Mental illness often leads to and prolongs instability and tends to be exacerbated by the experience. Among surveyed individuals nationally, 39% report a mental health problem. Crisis intervention, ongoing therapy and outpatient treatment, psychiatric services, case management and care coordination, access to supportive housing and referrals to other internal and external services, as appropriate.

Strengths

The clinic provider and staff show a great deal of knowledge and confidence. The clinic as a whole show empathy, humanity, and compassion. The Miami Rescue Mission Clinic is able to give unbiased advice, free from natural prejudice, non-factual opinions, and corporate influences. Respect people, healthy or ill, regardless of who they are. Support patients and their loved ones when and where they are needed. Promote health as well as treat disease, embrace the power of information and communication technologies to support people with the best available information, while respecting their individual values and preferences.

Always ask courteous questions, let people talk, and listen to them carefully, give unbiased advice, let people participate actively in all decisions related to their health and health care, assess each situation carefully, and help whatever the situation is. Use evidence as a tool, not as a determinant of practice; humbly accept death as an important part of life; and help people make the best possible arrangements when death is close. Work cooperatively with other members of the healthcare team. Be proactive advocates for their patients, mentors for other health professionals, and be ready to learn from others, regardless of their age, role, or status.